Total Connection Blog

A Shippers Guide to Blind Shipments


In today’s modern eCommerce era, numerous freight fulfillment and shipping options exist that businesses can rely on for developing their logistics strategy. Every business must comprehend the intricate details of each option and clearly understand when to implement them to ensure that their customers have a positive and gratifying experience.

Blind shipping is a well-known and widely used option that merchants should be aware of and incorporate into their shipping arsenal, as it can significantly contribute to enhanced profitability. When appropriately implemented, this option can increase a business’s profit margins and boost distribution momentum. Hence, here is a complete guide outlining the essential aspects of blind shipping.

What Is Blinding Shipping

Blind shipping is a type of shipping technique that falls under the umbrella of dropshipping. It involves directly shipping orders from the manufacturer to the customer while maintaining the supplier’s anonymity. This means the customer is completely unaware of the supplier’s identity and assumes that the order has been dispatched directly from the merchant. The blind shipping process adds a layer of discretion and privacy to the transaction.

Blind shipping shares several similarities with white-label services, as they both involve the absence of any branding or labeling that indicates the supplier’s identity. Initiating blind shipping is typically done through a third party who books and controls the freight’s movement to keep a manufacturer from attempting to do business directly with a distributor’s customer or vice versa. In some instances, blind shipping is also called blind drop shipping.

How Does Blind Shipping Work

In the eCommerce industry, blind shipping is a popular operational strategy implemented in the supply chain. This strategy’s primary objective is safeguarding customers’ privacy and anonymity while providing the brand a competitive advantage.

The blind shipping process starts when a customer places an order with a merchant, who then forwards the order to the manufacturer. The manufacturer prepares these orders and ships them directly to the customer without any branding or labeling that would identify them as the suppliers. The merchant covers shipping costs and ensures that the supplier’s information is removed from the cargo’s bill of lading or shipping label.

Customers can then receive the shipment and assume it has been sent directly from the merchant, as there is no indication of the supplier’s identity on the packaging. Blind shipping is often used by suppliers or manufacturers who do not wish to reveal their identities to the end customers. It can also be an ideal strategy for retailers looking to fulfill a demand without holding inventory.

Customers are exposed to a seamless and discrete shopping experience with blind shipping. This approach also helps businesses to distinguish themselves from their competitors and build a robust reputation for reliable and discrete shipping services.

Advantages Of Blind Shipping

Establishing a blind shipment supply chain operation can be likened to the smooth running of a finely tuned machine. A vital element of this process is meticulous planning and flawless execution of every step, from order placement to final delivery. By following this approach, businesses can ensure every aspect of the shipping process is handled efficiently and benefit wholly from the advantages of blind shipping. 

As you can imagine, there are several benefits to implementing blind shipping. Here are a few to consider.

  • Protect Your Business

The primary aim of blind shipping is to avoid establishing a direct relationship between the manufacturer and the end customer. However, this can also serve as a protective measure against rival businesses poaching customers and suppliers. By maintaining strict confidentiality surrounding suppliers’ and customers’ identities, locations, and contact information, companies can protect their assets by mitigating the risks of losing valuable relationships to competitors.

Another way to protect the identity of distributors and manufacturers and prevent shipping losses or delays is to integrate dropshipping. Businesses that combine drop shipping with blind shipping operations can explore a compelling end-to-end solution that helps to streamline the entire delivery process with optimal benefits. In this case, the product also goes directly from the supplier to the end customer and eliminates the need for warehousing storage during transit.

  • Customer Retention And Quality Control

The anonymity that comes with blind shipping can enhance customers’ reliance on a brand, thereby promoting the principle of supply and demand. This relationship arises because customers perceive the products as exclusively available through the business, which helps to generate greater demand for those products.

As a result, customers will continue to purchase goods from a particular business resulting in customer retention. Additionally, these businesses can better manage their pricing and inventory levels and become more profitable. Ultimately, blind shipping can help businesses to establish a solid and competitive edge through customer retention and quality control. This help to reinforce a brand’s reputation for quality, reliability, and discretion.

  • Brand Consistency

A robust and well-executed blind shipping strategy can help businesses to establish a consistent and reliable presence across all levels of their operations. By carefully coordinating all aspects of the supply chain, companies can ensure that every interaction with the end customer reflects the quality and professionalism of their brand. This is critical for generating positive customer experiences, which can foster long-term loyalty and consistent engagement.

Furthermore, blind shipping practice help to reinforce brand consistency and recognition by featuring only the business’s logo, brand name, address, and contact information on the freight’s bill of lading or shipping labels. This branding approach enhances businesses’ visibility and credibility while promoting customers’ trust and confidence in their products and services. Blind shipping is an essential element of any successful eCommerce business.

  • Higher Profits

In eCommerce, building brand recognition and establishing oneself as a leader within a given industry are fundamental business objectives. However, to achieve these goals, businesses must develop a comprehensive marketing and branding strategy that includes careful attention to product quality, customer service, and promotional activities. All these are elements fostered by blind shipping.

Brands can use blind shipping to establish themselves as reputable and reliable sources of products and begin to make strategic adjustments to facilitate future growth. These adjustments may include product line expansion, delivery optimization, and improved fulfillment processes. Whichever the case, businesses can continue to build their reputation, expand their customer base and generate higher profits in the long term with blind shipping.

Is Blind Shipping Right For You?

As globalization continues to reshape the business landscape, blind shipping has emerged as a popular and effective strategy for helping companies maintain a competitive edge in a crowded marketplace. By leveraging this option, distributors and retailers can fulfill orders while keeping their customers unaware of the underlying supply chain relationships.

Blind shipping can be a beneficial strategy for eCommerce, retail, and distribution businesses. Firstly, companies that rely on third-party suppliers to fulfill their orders can use this strategy to maintain anonymity and prevent customers from contacting suppliers directly. Additionally, businesses that want to protect their intellectual property or maintain secrecy around new product launches may also find blind shipping to be a helpful strategy.

Finally, blind shipping can also be ideal for businesses to streamline their supply chain operations and optimize their logistics processes. Blind shipping is a more complicated process than standard shipping; however, it provides many benefits for businesses that understand and correctly implement this strategy.

Businesses seeking to complete blind shipping can partner with a freight forwarding company. Partnering with a reliable logistics company can significantly impact the speed and quality of your deliveries. The process also involves three bills of lading that helps to conceal information from the consignee and shippers. These BOLs include;

  • A BOL from the shipping company when the shipment is being picked
  • A BOL is issued to the customer during delivery.
  • Another BOL that contains shipping and delivery details is given to the courier.

Logistics companies have different ways of handling blind shipping. Hence, businesses should understand the specifics to identify and eliminate potential blunders.


Blind shipping has proven to be a successful strategy. Still, while some eCommerce businesses may have found success, it is essential to recognize that this model significantly differs from working on standard shipping with a 3PL provider. Blind shipping can help protect your suppliers’ identities and prevent customer poaching; however, it may not be the most efficient or effective approach in all instances.

Ultimately, deciding whether to use blind shipping or standard logistics processes will depend on your business needs and how these strategies complement the company’s goals.


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